10th Floor, Proxima Building, Sector-30 A, Above Kalyan Jewellers, Vashi, Navi Mumbai – 400703

No Job Is Too Small

Total Home & Office Renovation Solutions & Furniture Reseller

Refurbished product is a way to contribute to our environment

Privacy Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure customer information privacy. We have aligned physical, administrative and technical safeguards designed to protect your personal information from unauthorized access.

Personal Data We Collect :
Data you provide: We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you enquire about product, participate in an online survey, use our online help. Data about use of our services and products: When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.

Personal Information provided by you is used only :

  • To facilitate your use of the website.
  • To respond to your concerns, inquiries or address your requests for information about the various services we offer.
  • To provide you with information about Company’s services/products and send you information, materials and offers from the Company.
  • To send you important information regarding the website, changes to Company’s Terms of Service and various policies and/or other miscellaneous information.
  • To send you surveys and marketing communications that the Company believes may be of interest to you.
  • To personalize your experience on our website.
  • To administer product downloads.
  • To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the website).
  • To improve the services, content and advertising on the website.
  • To protect the integrity of the website.
  • To comply with legal requirements and disclosures provided under the laws of India.

Disclaimer Although the Company provides full security and secrecy to your personal information, we urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the Company on separate emails/phone calls etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same.

Return Policy

Once we have delivered the product and left the customer's premises, we will not be able to accommodate any cancellation or replacement requests (other than as covered by the product warranty). We recommend that customers be present at the time of delivery to check for any possible manufacturing defects. Should there be any, please inform the Service Associate.

Please check for all the following items when the product is delivered to you :

  • Please check on all external surfaces across the product for any breakages, cracks, chip-offs, unfinished patches, or borer / insect infestations.
  • In case there is some dust or a lack of shine, our team will be able to fix this immediately by applying a coat of wood polish or by rubbing the surface with a cloth; this is an accepted industry-standard method for cleaning the surface / polishing it.
  • For all products that involve assembly, please ensure that the delivery team assembles the product so you are sure that all nuts and bolts are present and they fit well.
  • For all seating products, kindly sit on the item to ensure that the structure is stable with your weight on it.
  • Currently we make sure that the internal areas of storage products are well finished to not have any loose pieces / splinters to hurt your arms; however the extent of polish of internal areas may not match with the extent of polish on external areas.
  • Wood has natural qualities such as differing grain patterns, minimal stain differences and small knots - small knots which structurally don't impact the product will be fully filled with putty and polished to make sure that they don't hamper the product; knots that alter structural stability of the product would be rejected at the quality control stage; differing grain patterns and stain differences are generally acceptable on hard wood products.
  • Hard wood products may expand slightly during the summer months because of which some drawers may get stuck. This is normal, and nothing to be worried about. Reach out to our customer care team with your request, and our after-sales service team will come by and minimise the expansion by sanding the sides of the product.
  • To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the website).

Once the product is delivered and our delivery team leaves your location, we will be able to only honour manufacturing defects and other fair usage breakages as outlined in the warranty policy.